Facilities

There is a large central campfire, a great place to meet fellow campers and enjoy toasting some marshmallows and to have a chat. Also every pitch has its own fire pit, and logs are available to buy on site. All waste water from our showers and toilets is treated in our Solar powered Bio-Digester, which is why we supply environmentally friendly soaps and shampoos for use in our lovely hot showers, included in the price. There are flushing toilets, for the more traditional as well as a compost loo on site.

Pizzas

We also offer delicious wood fired Pizzas. 10” pizza just £7. These need to ordered 24 hrs in advance, as the we use fresh pizza dough.

Environmental issues

Too many so called ‘eco campsites’ just let waste shower water go to ground without treatment, this is against water regulations, and can be harmful to the natural environment. They also do the same with their compost loos. This is especially true of pop up campsites as they don’t need planning permission. If you care about the local environment, it’s always worth checking how a site deals with its waste.

We are licenced by West Devon Council, so have to adhere to all environmental health regulations. So you can rest assured you stay with us is as environmentally friendly and safe as possible.

Tree Planting and Rewilding

Over the last couple of years Ruby Country Camping have planted over 600 sapling trees, and over 100m of new hedge. Recycling is high on everyone’s agenda and our campsite polices ensure we have a rigid active recycling plan, so please recycle correctly during your stay.  

We have also cleared our stream of rubbish and fallen trees, to enable the stream to flow again. This has brought back fish and an otter from further upstream, which has been wonerful to see. The amount of wildlife that has returned is truly amazing, with a Barn owl hunting over the field in the evenings and a Kestrel hovering above during the day. This is because we leave most of the field to grow naturally, so has encourage the field mice and shrews to return. There are also Roe Deer, Tawney owls and Buzzards

Access

Cars are parked at the edges of the meadow, there’s no parking next to the pitches. But if the ground is dry, you can drive to your pitch to un-load. We do provide wheelbarrows and trolleys to move your gear. We also have a trailer, and will be on hand to help if you need assistance. Just to let you know. Because we are just off the A3072, there is some traffic noise at busy times of day, but on the plus side we are very easy to find, in a great location to explore Devon. You can park your car at the top of the meadow.

On site we have No hard standings and No electric hook ups and no Wi-Fi. Small campervans are welcome, but there isn't enough room for larger motor homes or caravans, but please get in touch with any queries.    

Terms and conditions

Upon Arrival

The speed limit on our site is 5 mph. Campers must report to the Site Owner before pitching, or occupying a pre-erected structure and pay any outstanding fees. Also campers may only camp on designated pitches.

During Your Stay

Campers must follow all instructions provided by the Site Owner - Campers must recycle their rubbish and deal with waste water as directed by the Site Owner - Dogs (where permitted), must be kept on a lead of no more than two metres at all times and never be left unattended - Children must be supervised by a responsible adult at all times - Noise must be kept to a reasonable level at all times and there must be no noise or vehicle movements between 10.00pm and 7.30am - Generators and amplified music are not permitted - Campfires  are not to be left unattended and must be supervised by a responsible adult - Camping units are not permitted to be left unattended overnight unless agreed with Site Owner - If the behaviour of a Camper, or that of their children or dog(s), causes nuisance to other Members - the Site Owner is empowered to ask the Member to cease the behaviour/violation, or leave the site immediately without refund - Day visitors are only permitted with the prior agreement of the Site Owner and must report to the Site Owner upon arrival.

Departure Day

Members must vacate their pitch/pre-erected structure on the day of departure at the time requested by the Site Owner. Vacated pitches/pre-erected structures must be left clear of all personal property and the refuse removed and/or recycled.

Payment

We request a 50% conditionally-refundable deposit when booking a camping pitch, yurt, Lotus Belle or rent a Bell. Receipt of the deposit secures your booking. Bookings for Pitches, Yurt, Lotus Belle and rent a Bell, are held provisionally for up to seven days, after which, if we have not received your deposit, the dates will be released. The balance is required six weeks prior to your arrival date, if we do not receive your balance by this time, we will assume you have cancelled your holiday and release the dates - see below. For short lead-time bookings –i.e. those booked less than six weeks before arrival, the full amount will be requested to secure the booking.

Cancellation by you

If you cancel your holiday six weeks or more before your arrival date we will refund your deposit less a 20% admin fee. If you cancel your holiday less than six weeks before your arrival date and we are able to re-let your holiday for the dates you have booked, we will refund your deposit and balance, less a 20% admin fee. In the event that we are unable re-let your dates, no refund will be made. Bookings are not transferable to another family without our prior agreement in writing. If you are concerned about the prospect of cancellation, please take out holiday insurance.

Cancellation by us

Ruby Country Camping reserves the right to cancel a camping or yurt/Lotus Belle holiday at short notice if we are unable to provide safe yurt/Lotus Belle accommodation or camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control, under such circumstances, your full payment will be returned to you. Ruby Country Camping cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation.

Children

There are many opportunities for play and adventure in our meadow, our aim is for children to have a truly enriching experience of space and freedom, parents are responsible for the supervision of their children on site at all times, we allow (in fact we encourage) campfires, and the yurt has a wood burning stove, so again, make sure children are supervised around all fires. There is a stream bordering our land, shoes or wellies must be worn in the stream at all times, as this was agricultural land, there may be metal objects in the stream. Although shallow, there are deeper areas. These risks are small and should be self-evident - but if you are not clear, please ask! Ruby Country Camping accepts no responsibility for injury incurred on site. 

Cars and Campervans

The speed limit while on the site is 5 mph. You may take your car down to your pitch (or Yurt/ Lotus) on arrival day to set up - and on departure day to pack up. For the rest of your stay cars must be parked at the top of the meadow. Campervans are only permitted on certain pitches, so please ask where to set up. If we have had periods of prolonged rain, and the ground is considered (by me) to be too soft to drive on please use the wheelbarrows and trolleys to transport you gear. Help will be provided by us if required. Notwithstanding the weather conditions, we encourage you to leave the car at the top of the field and walk to you pitch or yurt! Ruby Country Camping accepts no responsibility for Loss or damage incurred on site. 

Recycling & Rubbish

A condition of camping here is that you recycle your rubbish, that means separating food waste, glass, cans, plastic, paper, cardboard etc. and placing them in the special bins provided, what is left, i.e. only items that are not recyclable, can be placed in the small landfill bin. 

Campfires

Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy. Regarding fire pits, consider where the fire pit is placed. Fire must be fully extinguished before going to sleep. Fire wood is only available from us.

Consideration for others

This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow radios, stereos or other sound systems and only quiet talking is permitted after 10.30pm. Acoustic instruments can be played before then, such as guitars, harmonicas, flutes etc. Noisy visitors who disturb other guests will be asked politely to leave, without refund (this has never needed to happen). If you are out for the night and arrive back late, please leave your car at the top of the meadow (a torch will be useful to help you find your way to your tent or yurt).

Dogs

Dogs are only allowed with pitch your own and must be on a lead at all times. Dogs are not permitted in the yurt, Lotus Belle or Bell Tent. Please take your dog to the foot path up the lane where there is a dog poo bin, dog mess must be picked up at all times on the site, thankyou.

Smoking

Yurt, Lotus Belle, Rent a Bell and covered areas are strictly NO Smoking. If you do smoke, please dispose of cigarette ends carefully, in the camp fire or bins.

Property Loss

Ruby Country Camping cannot be held responsible for any lost or stolen property. We have never had an incidence of theft and we very much hope we never do.

Additional T&C for Cosy Camping

Gas for the camp kitchen is included in the booking price. Please don’t leave the stove unattended and follow our instructions regarding use.

Breakages and Damage 

In the unlikely eventuality that upon arrival you find any items or fittings, utensils, crockery or cutlery are broken, damaged or missing, please report it to Marc or Dinah and it will be replaced as soon as possible.
Should any significant damage or breakage occur, other than acceptable wear and tear, a charge for replacement may be made? We reserve the right to charge for excessive cleaning where a yurt has been left in an unacceptable condition, through waste, litter, interference in the structure, movement of furniture and contents etc. Guests will be held responsible for any fire, smoke or general damage, or alteration to the structure caused by negligence.